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Your Dedicated U.S. Passport Specialist: 1-800-592-5918 blank


Requirements for Replacement of Lost or Stolen Passport

Before filling out the required DS-11 and DS-64, please read the entire instruction below.
For 24 Hour urgent turnaround please call us first to check availability.

1-800-592-5918 (day or night)

Step 1 Gather and Prepare U.S. Passport Application Documents

  1. Completing Application Form DS-11and DS-64

      1. Do not print the form on double sided pages.
      2. Do not sign this application form until you are instructed to do so during Authorization.
      3. After filling out and printing the form close the window to return to your passport instructions.


    If your departure date is not within 14 days, please make sure to call us first at 1-800-592-5918.

    Please click here for DSP-64 Application Form - Lost Passport Application Form

    For minors under age 14, both parents as well as the minor child should be present at the time of execution of the documents. If only one parent appears, the other parent must sign and notarize a consent form:

    Please click here for printing the Letter of Consent.

  2. Two Recent Passport Photographs

  3. Please note: acceptable passport photos are:
    • Photographs must be 2 x 2 inches in size, taken within the past 6 months.
    • The image size from the bottom of the chin to the top of the head should be between 1 inch and 1 3/8 inches.
    • The photographs must be in color.
    • They must be full face, front view with a plain white or off-white background.
    • Photographs should be taken without a hat or headgear that obscures the hair or hairline.
    • Dark glasses or nonprescription glasses with tinted lenses are not acceptable unless required for medical reasons.
    • Home made Digital photographs are not acceptable
      • Note: You may get passport photos at Kinkos, Costco, Walgreens or CVS.

  4. Two Completed and Signed Authorization Letters



  5. Proof of U.S. Citizenship

    • It can be one of the following:
    • Original or Certified Birth Certificate - Issued by the County or State Health Department or Bureau of Vital Statistics. Hospital birth certificates are not accepted.
    • For assistance in getting a Birth Certificate, please click here.

    • Consulate record of birth abroad
    • Naturalization Certificates also known as Certificate of Citizenship
    • Previous expired U.S. passport - issued over 15 years ago or issued when you were under the age of 16
    • Please note: when renewing passports for minors under age 15, both previous passport and original birth certificate should be submitted.

  6. Proof of Identification

    • State issued driver's license (at least 6 months old) bearing a photo, or military I. D. bearing a photo, If the above mentioned Driver's License isn't available, you will need to provide additional Proof of Identity.
  7. Proof of the Departure Date from the USA is Required

    • Copy of your plane ticket showing departure within 14 days
    • Computer generated flight itinerary from the travel agent or airline showing departure within 14 days
    • If your travel date is beyond 14 days from now, please call us first at 1-800-592-5818

  8. Complete Customer Passport Order Form

Step 2 Get Your Application Authorized

    All first time or new applicants need to have their applications authorized by local government officials called Acceptance Agents (AA). Bring all of the documents listed above to a Passport Acceptance Facility (click here to find the one closest to you) and notify the agent you are using an expediting courier service to "hand carry" your application. As stated, please present all above listed items to the Acceptance Agent for approval. You will then sign the passport application form in the presence of the Acceptance Agent who will witness your signature and select the following items from the above list to place in an envelope.

    The following documents should be placed inside the sealed envelope executed by the Passport Clerk:

  • Your Proof of U.S. Citizenship
  • The Application Form DS-11 and DS-64
  • The Photographs (two photos required) The Appropriate Government fees ($135 for adults and $120 for minors under age 16, made payable to US Department of State. )
  • The Letter of Authorization
  • The Proof of Departure (Itinerary-travel within 14 days)

    Ask the clerk to execute the passport application documents and place them in a sealed envelope addressed to "U.S. Passport Agency." (You must not open this envelope again before shipping it.) If the agent feels hesitant about releasing the envelope, suggest that he/she refer to page 31 or 44 of their Passport Agent's Manual, "Hand-carrying of Executed Applications."

    *Make sure to print your name, date of birth, departure date on the outside of the sealed envelop.

Fees - There Are a Total of 3 Fees: Government Fees, Our Fees, & Shipping Fees

1) Government Fees:

These Government Fees are paid at the time of execution, as per the instructions above.

Adults - Over age of 16 ($135 for US Dept. of State, $25 for execution clerk) $160.00
Minors - Under age of 16 ($120 for US Dept. of State, $25 for execution clerk) $145.00

Please write your full name and your date of birth on both checks

2) Our Service Fees:

Standard Processing: 6-8 working Days $119.00
Rush Processing: 3-5 Days $149.00
Urgent Processing: 48 Hours $179.00
Emergency Processing: 24 Hours (Must call first to check availability) $249.00

(3) Federal Express Fees (Continental USA Only)

FedEx 2nd Business Day $19.00
FedEx Letter (Priority Overnight) $22.00
FedEx Letter (Saturday Delivery) $35.00
Alaska, Puerto Rico, Hawaii, USVI - FedEx Priority Overnight Letter
(No Saturday Delivery)
$28.00

Step 3 Ship Documents to Timely Visa, Inc.

Ship the following via FedEx or UPS only (please email the tracking number, your name, phone number, and turnaround request to us at    
service@timelyvisa.com

  1. The government sealed envelope from the Acceptance Agent
  2. Payment to Timely Visa, Inc. (service fee + shipping fee)
  3. Customer Passport Order Form
  4. Photo copies of your DS-11 and DS-64, Proof of Departure (itinerary), and original Letter of Authorization,
    Please Forward All The Above Documents and Requirements To:

    Timely Visa, Inc.
    301 W. Valley Blvd.
    Suite 203
    San Gabriel, California, 91776
    Toll-free: 1-800-592-5918

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301 W. Valley Blvd., Suite 203, San Gabriel, CA 91776
Toll Free: 1-800-592-5918    Fax: (626) 270-5550
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